Special Events Attendant

SP Plus Corporation•Baltimore, MD

1d•Onsite

About The Position

SP+ is seeking Special Events Attendants to join their team for sports and entertainment events. This role offers flexibility and the opportunity to interact with people while providing customer service. It can serve as a first step in a career with SP+, a diverse and innovative company.

Requirements

Less than High School education or one month of related experience, training, or an equivalent combination of education and experience.
Availability to work the 3rd shift and weekends may be a requirement.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to effectively present information in one-on-one situations to customers and other employees of the company.
Ability to write simple correspondence.
Ability to add and subtract two-digit numbers and multiply and divide with 10s and 100s.
Ability to perform these operations using units of American money.
Employees will be required to maintain a neat and clean appearance and be in complete uniform at all times.
The employee is regularly required to stand, walk, and use hands to handle cash and equipment.
The employee is occasionally required to sit and climb or balance.
The employee must occasionally lift and move up to 25 pounds.
The employee is required to work outside in varying weather conditions (cold, rainy, snowy, harsh, hot, and humid).

Responsibilities

Courteously assist customers by answering any questions they may have courteously.
Deliver quality customer service, receive customer payment for parking services, and facilitate traffic flow through the gate.
Responsible for arriving at work every scheduled day on time and in a neat and clean uniform.
Gives directions and is knowledgeable of surroundings to inform customers of various locations in the city.
Control traffic at entrances and exits as needed.
Report any known accidents, observed or suspected violations of Company policy, safety hazards, or any unusual occurrence to the Facility or Senior Manager.
Communicate debris, water, oil spills, etc., to Facility or Senior Manager.
Ability to learn each Special Event location and knowledge of requirements.
Count “bank” money at the beginning of the shift to verify starting total.
Collect cash and/or coupons and maintain security of cash.
Make change and issue receipts or tickets to customers for each transaction.
Verify shift transactions against money on hand and complete cashier shift report.