Special Events Assistant | Part-Time | Moody Center

Oak View Group•Austin, TX

8d•$22

About The Position

The Special Events Assistant plays a key role in the execution of premium experiences and third-party events at Moody Center. This position supports concert VIP activations, third-party events, and other assigned events. This role will interface with third party clients and ensure successful execution of events by collaborating with the Moody Center event management, guest services and security teams. The ideal candidate thrives in a fast-paced, live-event environment, remains calm under pressure, and delivers exceptional service with strong attention to detail. This role pays an hourly rate of $22.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until June 5, 2026. At Moody Center in Austin, Texas, we are building a championship organization that serves our fans, community, and business partners through world-class sports, entertainment, and experiences. We believe our employees are our greatest assets. We strive to create a culture that empowers and inspires our employees to go above and beyond for our clients, patrons and community. Moody Center is Austin’s new arena that gave the “Live Music Capital of the World” the world-class arena it deserves. Moody Center is a premiere 15,000+ seat venue that hosts the biggest artists and acts on the planet. Designed specifically for concerts, the new arena is home to The University of Texas Women’s and Men’s basketball games, family shows, and other sporting and community events. Moody Center is the first of its kind in the industry with an unrivaled partnership between Oak View Group, Live Nation/C3 Presents, The University of Texas at Austin, and Minister of Culture, Matthew McConaughey. Moody Center has been recently named the Arena of the Year by Pollstar and by the Academy of Country Music. We want you to join our team and create the most electric entertainment experience in the nation.

Requirements

1-2 years of previous experience in event management, VIP activation, hospitality, or related comparable experience.
Demonstrated ability to troubleshoot and resolve issues quickly and professionally.
Ability to remain composed and solution-oriented in high-pressure, time-sensitive situations.
Strong communication skills and the ability to effectively communicate changes and adjustments up and down.
Acute attention to detail.
Ability to work well in a team-oriented, fast-paced, event-driven environment.
Extremely organized and detail-oriented, quick learner and great time management skills.
Work extended and/or irregular hours at Moody Center events including nights and weekends.

Nice To Haves

Previous experience in a customer service-based industry is preferred.

Responsibilities

Collaborate with the event managers to have a thorough understanding of all assigned event elements by reviewing documentation
Interface with third-party clients and provide exceptional service
Coordinate closely with Guest Services, Security, Operations, and other departments to ensure alignment on staffing, logistics, and expectations.
Brief assigned front-line staff on event-specific requirements, timelines, and service standards and collaborate with the department leaders as needed.
Monitor event to ensure service standards are met.
Track and communicate day-of-event changes that may impact billing; provide timely updates to leadership and finance department to ensure these are captured.
Capture key event details through photos and written documentation; complete post-event reports outlining successes, challenges, and recommendations.
Assist with event setup, execution, and strike as needed.
Perform other duties as assigned to support overall event operations.
Stand for extended periods of time during events.