Part-Time Associate, Special Events & Operations

USTA National HeadquartersOrlando, FL
Onsite

About The Position

The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sport’s growth on every level in the United States, from local communities to the crown jewel of the professional game, the US Open. We are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. This role will assist in all daily tournament operations, facility and administrative needs. The Associate will serve as the on-site events team contact for all assigned events, including preparing the event for the day, assisting with all needs in the TA center, communications to the Tournament organizer and players on site, communications to the courts & grounds team & MOD, and updates through the Campus Update chat. They will also assist with assigned meetings held at the National Campus, ensuring on-site quality control for internal and external meetings in classroom, multipurpose room etc., managing meeting space set up and breakdown, and food & beverage orders. Additional responsibilities include assisting with assigned amateur, pro, adult, junior tournaments, as well as charitable & special events, and National Campus run events. The role involves communication with tournament/event participants before, during, and after each event, and liaising with players of varying backgrounds and levels of playing ability (Jr., Collegiate, Adult, Professional, Wheelchair). Support for live scoring and scoreboard operations may be requested. The Associate will assist the Senior Manager and events department with event proposals, contracts, site inspections, and pre-event meetings, and assist with community & partnership events as needed, working cross-functionally as requested. Other duties as assigned.

Requirements

  • Digital Literacy - Google Suite including Docs, Sheets, Forms & Presentations, Serve Tennis, Monday.com, and other programs as needed
  • Outstanding verbal, written, and interpersonal communication skills
  • Strong attention to detail and accuracy
  • Must be available to work weekends and overtime occasionally
  • High level of organization

Responsibilities

  • Assist in all daily tournament operations, facility and administrative needs
  • Serve as the on-site events team contact for all assigned events including preparing event for the day, assisting with all needs in the TA center, communications to Tournament organizer and players on site, communications to courts & grounds team & MOD, and updates through the Campus Update chat
  • Assist with assigned meetings held at the National Campus. Ensure on site quality control for internal and external meetings in classroom, multipurpose room etc- manage meeting space set up and breakdown food & beverage orders
  • Assist with assigned amateur, pro, adult, junior tournaments as well as charitable & special events.
  • Assist with National Campus run events as assigned.
  • Assist with Communication with tournament/event participants before, during, and after each event
  • Liaise with players of varying backgrounds and levels of playing ability (Jr., Collegiate, Adult, Professional, Wheelchair)
  • Support Event Operations with live scoring and scoreboard operations as requested
  • Assist Senior Manager and events department with event proposals, contracts, site inspections and pre-event meetings
  • Assistant with community & partnership events as needed
  • Work cross-functionally as requested
  • Other Duties as assigned
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