About The Position

Busch Gardens is a place of thrills, fun and positive, lasting memories. As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!

Requirements

  • Knowledge of all positions necessary for show and event operation.

Responsibilities

  • Supervision and implementation of the daily operation of Christmastown and other Consumer Event Festivals talent, including following up on task assignments for cast and crew.
  • Maintaining the daily set schedules as established and trainings for assigned work groups and teams as needed.
  • Mentoring staff to maintain a successful team-oriented productions.
  • Providing over-all logistical support for the entire Entertainment Department and event operations when needed.
  • Developing, updating, and following the SOP’s, attendance/performance tracking, daily reports, supply requests and other documentation required for entertainment operations.
  • Ensuring the safety of all Team Members as well as ensuring that all team members are getting required safety training and are using proper PPE.
  • Supervision of areas to include but not limited to; events cast, technicians, costume/dresser staff , daily hours reporting, ambassador coaching, overtime requests, deviation/sign in sheets, theatrical and technical systems, theater safety, facility maintenance and cleanliness, monitoring show quality, scheduling and participating in or running rehearsals, daily meetings and information dissemination, team member development, team member record keeping, inventory & procurement of equipment, materials and supplies.
  • Developing and maintaining quality standards throughout all assigned tasks, special events and show positions.
  • Maintaining the artistic and technical integrity of the show/event.
  • Acting as front-line management representative.
  • Acting as a liaison with Production, Entertainment Technical and Operational Entertainment Management Staff.
  • Coordination and implementation of special events and shows in other venues as needed.
  • Assisting with Entertainment activities and special events in other facilities outside of the park as needed.
  • Submitting daily/weekly reports to Managers detailing all show and event related activities and other pertinent information.
  • Covering for other Supervisors/Technicians/other departments as needed on their days off, vacation, absences etc.
  • Working in a team environment and interacting with guests and other ambassadors in a professional manner.
  • Performing other duties as assigned.

Benefits

  • FREE park admission
  • Discounts on park admission tickets and passes for family and friends
  • Park discounts on food, merchandise, etc.
  • Scholarship opportunities
  • Exclusive employee events and giveaways
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