Special Collections Library Assistant V

UCM•UCMO - Warrensburg, MO

1d•Onsite

About The Position

The Special Collections Library Assistant position provides essential operational and service support for Special Collections and plays a key role in supporting the success of the annual Children’s Literature Festival. This position requires strong verbal, written, and interpersonal communication skills, as well as the ability to work semi-independently, under general supervisory direction and review. Additional responsibilities of this position include providing regular service at the Library Services Desk and performing additional duties in support of library operations as assigned.

Requirements

Bachelor of Arts or Sciences.
One (1) year full-time equivalent of customer service-related experience required
Excellent written and verbal communication skills
Excellent interpersonal, analytical, presentation, and editorial skills
Excellent organizational skills and attention to detail
Ability to interact successfully with many different constituencies
Ability to manage multiple concurrent projects and meet deadlines
Ability to work independently as well as part of a team
General understanding of and appreciation for an academic library and its function within a university community
Demonstrated commitment to and support for promoting community and belonging of all UCM students, faculty, staff, and university community members
Availability/flexible work schedule to manage occasional evening and weekend events.
Experience with Microsoft Office, including Excel and Word
Leadership skills, including organization, meeting facilitation, and/or project leadership.
Physical abilities, including mobility, agility, strength, dexterity, balance, coordination, and/or endurance.
Supervisory skills, including motivation, delegation of duties, evaluation, etc.
Mental skills, including concentration, memory, complex decision making, analytical thinking, and/or conceptual thinking.
Ability to maintain confidentiality.
Ability to teach patrons basic information-seeking skills in a professional manner.
Ability to manipulate full book trucks and large books
Ability to lift up to 40lbs, on occasion

Nice To Haves

A degree in library science or a closely related field is preferred
One (1) year full-time equivalent of library experience
One (1) year full-time equivalent of supervisory experience
Experience managing a small team or supervising student employees
One (1) year full-time equivalent of circulation/reserves experience
Library experience with computerized bibliographic database utilities and management systems
Experience working in communications and/or marketing
Experience and/or aptitude for project management, including leadership of a collaborative team
Experience supervising and/or overseeing the work of others
Working knowledge of reference materials preferred
Ability to calmly resolve issues with challenging patrons in a professional manner.

Responsibilities

Provide operational, organizational, and user support for Special Collections services, materials, and activities.
Assist with planning, coordination, and logistical support for the annual Children’s Literature Festival.
Supervise, schedule, and support student employees assigned to Special Collections.
Provide service at the Library Services Desk by assisting users with research needs, library technologies, resource access, and interpretation of library policies and procedures.
Support daily library operations through collaboration with library faculty and staff across departments.
Other duties as assigned.
Maintains working knowledge of the various special collections and sub-collections housed in JCKL.
Creates, updates, and maintains finding aids for special collections and related collection documentation.
Assists the Special Collections Librarian with research and reference support services, as needed.
Organizes, preserves, retrieves, and shelves Special Collections materials in accordance with established procedures.
Conducts preliminary checks on gift materials and potential special collections items for consideration under the guidance of the Special Collections Librarian.
Assists with the digitization of materials as needed.
Supports the planning, preparation, and installation of library exhibits and displays.
Maintains, reviews, and updates festival information within registration and event management systems, as well as associated Festival tracking documents related to payments, travel arrangements, accommodations, schedules, and logistics.
Prepares group and individual itineraries for festival presenters, guests, and participants.
Assists with the setup and preparation of presenter, event, and hospitality spaces across campus.
Collaborates with staff, festival volunteers, and campus partners to support smooth event operations and address operational needs during the festival.
Responds to registration inquiries and assists with troubleshooting scheduling, registration, and payment-related issues, as needed.
Supervises and schedules student employees for special collections and Children’s Literature Festival activities.
Assists customers in the effective use of library resources, services, technologies, and spaces.
Provides basic research and information support by teaching users strategies for finding, evaluating, and accessing information resources, and refers them to appropriate resources on and off campus.
Communicates with library users through a variety of service methods, including in-person interactions, email, and telephone support.
Communicates library policies, procedures, and service guidelines to library users in a professional and customer-focused manner.
Enforces library policies and procedures
Participates in special projects and departmental or university committees as assigned
Responds to security alerts and emergency procedures as needed
Attends in-service programs as appropriate

Benefits

competitive salary
health, dental, vision, life insurance, AD & D, long-term disability
3 weeks paid vacation per year
3 weeks of accrued sick leave per year
13 paid holidays
retirement
generous education assistance for an employee, spouse and dependent children taking classes at UCM
3 weeks of accrued sick leave per year
13 paid holidays
retirement
generous education assistance for an employee, spouse and dependent children taking classes at UCM
generous education assistance for the employee