Special Billing Administrator

DEX Imaging•Tampa, FL

1d•Onsite

About The Position

DEX Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. We are the nation’s largest independent provider of office technology. We are the industry leader in delivering excellent customer service every time and we do this by hiring and training great people. Working as a Billing Administrator you can expect: Full time schedule, working 40 hours a week, Full benefits and competitive pay, Opportunity for training, development, and promotion, Excellent corporate discounts, Employee recognition and rewards program, Competitive PTO and Paid Holidays. If your career goals include being an integral part of a team in a dynamic, innovative and upbeat atmosphere, then you belong right here on our award winning team. We are looking for a Billing Administrator to ensure the day-to-day billing for their assigned branches are completed accurately and in a timely manner. Your job will be to support and assist other departments with any billing disputes and questions.

Requirements

High school diploma required and at least 1 year of related experience.
Microsoft Office Suite
Customer service experience via email and phone.
Basic math skills.
Attention to detail, data entry accuracy, and excellent organizational skills.
Ability to multitask.
Able to work independently and as a productive team member.

Nice To Haves

Experience with E-Automate a plus!

Responsibilities

Assist and supports team with the development and implementation of departmental goals, policies, procedures, budgets and reporting tools and change.
Support internal and external customers.
Work closely with AR and Accounting department to ensure timely resolution to minimize collection issues.
Produce monthly billing metrics, revenue analysis & reporting
Reconcile monthly collections to open accounts; investigate any discrepancies; work with Branch Manager and Controller in order to resolve receivable balances.
Collect information from customers for daily processing of data for billing.
Review, coordinate, and address invalid invoice submissions to ensure accurate and timely collection of revenue.
Report progress, operational issues, organizational opportunities and threats to the regional team on a monthly basis or as needed.
Provide administrative and clerical tasks that aid the daily service billing operations.