Special Assistant to the Chair/Commissioner

City of New York•New York, NY

1d•$63,902 - $90,000•Onsite

About The Position

The New York City Taxi and Limousine Commission (TLC) is seeking a highly motivated, solutions-oriented professional to serve as Special Assistant to the Chair and Commissioner. This role is crucial in driving key priorities such as dignity for drivers and passengers, corporate accountability, and a seamless transportation system for all. The Commissioner is actively engaged with the licensee community, and the Special Assistant will be vital in ensuring the smooth operation of a mobile, high-visibility office. This position is ideal for an individual who thrives in dynamic environments, is comfortable traveling across the City, excels at rapid problem-solving, and is prepared to handle responsibilities requiring significant discretion. The role offers unparalleled exposure to executive decision-making, city operations, and community engagement, serving as a potential launchpad into public service or civic innovation.

Requirements

A baccalaureate degree from an accredited college and two years of satisfactory, full-time experience related to the projects and policies to be studied in the position; or
A satisfactory equivalent of education and/or experience.

Nice To Haves

Flexibility to work evenings and weekends.

Responsibilities

Serve as the Commissioner’s primary aide, accompanying them to meetings, site visits, and community events.
Capture notes and action items from meetings and ensure timely follow-through across teams.
Manage the daily flow of the Commissioner's office, including schedules, briefing materials, transitions, and real-time adjustments in coordination with the Executive Assistant.
Prepare the Commissioner for engagements by reviewing materials, identifying gaps, and clarifying decisions and follow-ups.
Draft follow-ups, summaries, talking points, and briefing materials.
Work with internal divisions to gather information, resolve issues, and advance initiatives.
Maintain strict discretion and professional judgment.
Support the Commissioner’s visible presence with drivers, passengers, elected officials, and industry leaders.
Manage logistics for external engagements, including stakeholder context, digital photos, content needs, and follow-ups.
Route issues identified in the field to the appropriate division and track them through resolution.
Build rapport with drivers and industry stakeholders, and elevate insights to leadership.
Lead or support cross-agency projects assigned by the Commissioner or Chief of Staff.
Track project progress and ensure deliverables are met.
Coordinate with the Chief of Staff to align priorities, deadlines, and initiatives.
Conduct research and prepare memos and presentations for policy, operational, or community initiatives.