Special Assistant to the Chair/Commissioner
About The Position
The New York City Taxi and Limousine Commission (TLC) is seeking a highly motivated, solutions-oriented professional to serve as Special Assistant to the Chair and Commissioner. This role is crucial for driving key priorities such as dignity for drivers and passengers, corporate accountability, and a seamless transportation system. The Special Assistant will act as the Commissioner's right hand, supporting their engagement with the licensee community and ensuring the smooth operation of a mobile, high-visibility office. The position offers significant exposure to executive decision-making, city operations, and community engagement, serving as a potential launchpad into public service or civic innovation.
Requirements
- A baccalaureate degree from an accredited college and two years of satisfactory, full-time experience related to the projects and policies to be studied in the position; or
- A satisfactory equivalent of education and/or experience.
Nice To Haves
- Thrives in dynamic environments
- Comfortable moving across the City
- Excels at rapid problem-solving
- Ready to take on responsibilities requiring significant discretion
Responsibilities
- Serve as the Commissioner’s primary aide, accompanying them to meetings, site visits, and community events, capturing notes and action items, and ensuring timely follow-through.
- Manage the daily flow of the Commissioner's office, including schedules, briefing materials, transitions, and real-time adjustments in coordination with the Executive Assistant.
- Prepare the Commissioner for engagements by reviewing materials, identifying gaps, and clarifying decisions and follow-ups.
- Draft follow-ups, summaries, talking points, and briefing materials.
- Work with internal divisions to gather information, resolve issues, and advance initiatives.
- Maintain strict discretion and professional judgment.
- Support the Commissioner’s visible presence with drivers, passengers, elected officials, and industry leaders by managing logistics for external engagements, including stakeholder context, digital photos, content needs, and follow-ups.
- Anticipate and coordinate all physical readiness needs for the Commissioner during engagements throughout the City, such as changes of clothes, cultural and community event considerations, weather-related preparations, holding items, and providing food or beverages.
- Route issues identified in the field to the appropriate division and track them through resolution.
- Build rapport with drivers and industry stakeholders and elevate insights to leadership.
- Lead or support cross-agency projects assigned by the Commissioner or Chief of Staff, tracking project progress and ensuring deliverables are met.
- Coordinate with the Chief of Staff to align priorities, deadlines, and initiatives.
- Conduct research and prepare memos and presentations for policy, operational, or community initiatives.
Benefits
- This position is overtime eligible.
- Proposed salary will be determined based on experience and preferred skills of the selected candidate.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
