Spec, Member Operations
BCU•Vernon Hills, IL
•Hybrid
About The Position
Provide accurate and timely service to our members and colleagues. Process a high volume of transactions in a deadline-oriented environment, while maintaining quality.
Requirements
- High school diploma or equivalent required
- At least 2 years of experience, preferably in a financial institution.
- Strong knowledge of Excel, Power Point, Word, Outlook.
- Must be detail oriented and have strong organizational skills.
- Able to prioritize work and handle multiple activities.
- Able to identify errors or faults in process, recommend, and implement solutions.
Nice To Haves
- some college coursework preferred
- Accredited ACH Professional and/or National Check Professional certification strongly preferred.
Responsibilities
- Take ownership of assigned operational function and ensure all related work is completed accurately and in a timely manner.
- Process member transactions including check deposits, wire transfers, and ACH transactions.
- Monitor assigned exception reports and process corrections and adjustments as necessary.
- Review and evaluate check held in Deposit Anywhere portal. Understand key fraud indicators to protect our members and the credit form losses.
- Identify inefficiencies that could be eliminated in your daily work and suggest improvements to managers.
- Perform trouble shooting and research for operations.
Benefits
- competitive compensation and benefits
- employee development
- workplace flexibility
- casual dress code
- flexible work arrangements
- healthy work/life balance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
