Spanish Translator / Interpreter

STEPS Behavioral Health•Pikesville, MD

About The Position

STEPS Behavioral Health is seeking a professional and compassionate Spanish Translator/Interpreter to support communication among clients, families, Behavior Technicians/Registered Behavior Technicians (BTs/RBTs), Board Certified Behavior Analysts (BCBAs), and other team members. The role provides Spanish-English interpretation in person, by video, and by telephone, depending on client, family, and clinical team needs. It also includes translating client-facing documents, such as new patient intake materials and ongoing client and family communications. The position may involve access to protected health information (PHI) and other confidential client information. The employee must protect the privacy, confidentiality, and security of information, comply with HIPAA and STEPS Behavioral Health policies, and access, use, or disclose client information only as necessary to perform assigned responsibilities. The position may require travel to client homes, clinics, offices, or other approved service locations for in-person interpretation. The employee must also be able to participate in video and telephone interpretation and use computers and other communication technology needed for the work. Responsibilities may be modified based on client, clinical, and business needs.

Requirements

Fluency in Spanish and English, including strong verbal, reading, and written communication skills in both languages.
Ability to accurately interpret conversations in real time and translate written materials between Spanish and English.
Ability to communicate effectively with clients, parents/caregivers, and healthcare professionals.
Strong understanding of confidentiality and ability to handle sensitive information appropriately.
Ability to remain neutral and accurately convey information without providing personal opinions or clinical advice.
Strong organizational skills and attention to detail.
Comfort providing interpretation in person, by video, and by telephone.
Ability to learn terminology related to Applied Behavior Analysis (ABA), autism services, and behavioral healthcare.
Reliability and ability to respond to interpretation needs based on client and team schedules.
Ability to maintain the privacy, confidentiality, and security of information and comply with HIPAA, STEPS Behavioral Health policies, and applicable privacy requirements.
Ability to travel to client homes, clinics, offices, or other approved service locations for in-person interpretation, as required.
Ability to use computers and other communication technology necessary for the position.

Nice To Haves

Previous interpretation or translation experience in healthcare, behavioral health, education, or human services.
Knowledge of HIPAA requirements.
Familiarity with medical, clinical, or ABA terminology.

Responsibilities

Provide accurate and professional Spanish-English interpretation between clients, families, and STEPS team members.
Interpret conversations involving BTs/RBTs, BCBAs, clients, parents, caregivers, and other authorized individuals.
Provide interpretation in person, through video conferencing, or by telephone, as appropriate.
Support communication during new client intake and onboarding, clinical meetings, caregiver discussions, scheduling conversations, and other client-related interactions.
Translate written documents and communications related to new patient intake, ongoing services, client support, and family communication between English and Spanish.
Accurately convey information without adding, omitting, or changing its meaning.
Maintain professional neutrality and appropriate boundaries when interpreting conversations between families and team members.
Protect client information and comply with HIPAA, confidentiality requirements, and company privacy policies.
Use only company-approved systems and communication methods to access, transmit, or store PHI.
Coordinate with team members to ensure interpretation services are available when needed.
Help reduce language barriers so Spanish-speaking clients and families can communicate effectively with their STEPS care team.
Maintain professionalism, cultural sensitivity, and respect when working with clients and families.
Perform other translation, interpretation, and client-support duties as assigned.