Spacecraft Service Operations Manager – Blue Ring (TS/SCI Required)

BLUE ORIGIN • Reston, VA

1d • Onsite

About The Position

This role is part of the Blue National Security business unit, which is pioneering the development, manufacturing, and operation of Blue Ring, a groundbreaking space-mobility platform that unlocks unparalleled access to any orbit and the freedom to maneuver between orbits at will. With Blue Ring, our customers are empowered to go anywhere in cislunar or Earth orbit domains, redefine mission flexibility, and pursue bold new concepts that were once beyond reach. As the Spacecraft Service Operations Manager, you will own the end-to-end daily sustainment and performance of the Blue Ring fleet post-commissioning. You will build, lead, and develop a compact, highly-skilled spacecraft service team to deliver nimble, data-optimized, and innovative operations for a diverse set of customers and mission types. You will drive operational excellence, extract every possible insight and value from downlinked data, champion AI-powered analysis and automation, and ensure the reliability and agility of our orbiting assets. If you are energized by solving dynamic challenges, maximizing operational value, and using next-generation analytics to redefine spacecraft operations, this is your opportunity to make history.

Requirements

• B.S. in Aerospace, Computer Science, Systems, or related fields
• 10+ years of experience in spacecraft operations development and/or execution
• 3+ years of experience leading technical teams, including real-time support for sustained on-orbit operations in a leadership role.
• Development or maintenance of spacecraft operations products, including procedures, telemetry displays, scripts, and other technical documents.
• Experienced in configuration and product data management.
• Exceptional ability to design, articulate, and enforce processes that drive continuous improvement across all operational success metrics.
• Excellent verbal and written communications skills, including the ability to make persuasive presentations to external customers at significant achievements reviews.
• Active TS/SCI Security Clearance

Nice To Haves

• M.S. in Space Systems, Electrical Engineering, Computer Science, Aerospace Engineering, or related fields.
• Experience operating and sustaining multi-payload or multi-manifest satellite fleets, including hosted and separable payloads.
• Proficient in command-and-control scripting (e.g., Python, SPELL, STOL, JAS) to automate and streamline operations.
• Hands-on experience with virtualized ground software environments (e.g., Command & Control, Mission Planning, Flight Dynamics, Electronic Procedures, Software Simulators).
• Knowledgeable with AI/ML and data analytics applications for operations insight, predictive maintenance, trend analysis, and automation.
• Skilled with mission and contact planning tools for dynamic, multi-orbit missions.
• Proficiency in mission analysis, flight planning, and timeline development using modern tools.
• Expertise in developing, executing, and validating operational readiness testing with hardware-in-the-loop and software-in-the-loop simulators.
• Strong track record resolving operational faults and anomalies in live space operations.

Responsibilities

• Recruit, manage, and develop a skilled spacecraft service operations team
• Manage daily operations and long-term performance of the Blue Ring fleet, ensuring reliability and agility.
• Leverage AI and data analytics to enhance efficiency, detect trends, and maximize value from spacecraft data.
• Provide timely, actionable performance reports to stakeholders.
• Develop and refine procedures, scripts, and dashboards for efficient, error-free operations.
• Track telemetry, maintain configurations, and implement predictive maintenance for fleet health.
• Rapidly escalate and resolve on-orbit anomalies using advanced tools and cross-team collaboration.
• Collaborate with engineering, payload, and customer teams to optimize operations for varied missions.
• Uphold excellence in data integrity, operational standards, and regulatory compliance.
• Drive continuous improvement in operations and ground system performance (including automation) and mentor team members for future growth.

Benefits

• Medical, dental, vision, basic and supplemental life insurance, paid parental leave, short and long-term disability, 401(k) with a company match of up to 5%, and an Education Support Program.
• Stock Options for all regular employees (working at least 20 hours/week)
• Up to four (4) weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior