Space & Service Coordinator

First Global Management Services, Inc.•New York, NY

3d•$56,988 - $65,536•Onsite

About The Position

The Space & Service Coordinator will consistently deliver exceptional service to our client through excellent operational and logistical facilities management. Along with other FIRST team members, the Space & Service Coordinator will represent the FIRST brand on-site within a well-known tech company. This role is ideal for someone with entry-level experience wanting more exposure to the events industry. This role requires full-time, on-site presence

Requirements

Bachelor's Degree preferred
Position requires up to 1 year of experience
Must be fluent in English
Experience working cross-functionally with all levels of stakeholders in a fast-paced environment
Creative problem solver, resourceful, team player
Adaptability to situations and ever-changing demands
Highly organized with the ability to handle multiple tasks to meet strict deadlines
Excellent time management and multi-tasking skills
Ambitious and proactive with a calm and flexible approach to handling pressure
Experience working on large and complex databases
Must be fluent in English
This role will be assigned to a primary location but will require flexibility to be deployed to support across the campus as required

Responsibilities

Handle multiple campuses event requests and assign event/meeting rooms to best optimize space
Assign team members (Event Managers and Event Service Specialists) to all digital and physical event requests
Responsible for managing the centralized intake queue for all physical and digital events within the region
Review each request to determine level of support needed and assign accordingly
Ensure appropriate updated calendar and information is available for all meeting and event requests
Solicit all appropriate information required for the approval process
Maintain up-to-date communications and pertinent information, including but not limited to approved changes applied to the group and documented conversations with Event Hosts, Event Team Leads and Event Managers
Monitor cancellations, room usage, and room availability to maximize revenues and client/guest satisfaction
Audit all assigned space and open space so that Event Leads can best communicate to business units
Communicate effectively and in a timely manner to the internal events team any information received that could impact the performance of each group
Seek new ways to make the intake processes more efficient
Contribute to reports on event volume, team capacity and general event data

Benefits

Comprehensive Medical Coverage
Meal Allowance (Vale-Refeição)
Food Voucher Benefit (Vale-Alimentação), where applicable
Transportation Voucher (Vale-Transporte)
Life Insurance Coverage
Employee Assistance Program (EAP)
Wellness Stipend
Complimentary Access to Headspace and Maven
13th-Month Salary in accordance with Brazilian labor law
Discretionary Performance Bonus Opportunity
Paid Vacation, Vacation Bonus, Public Holidays, and other statutory benefits in accordance with Brazilian labor laws and applicable employment requirements