Space Planning Director

TruX Retail Partner•Salisbury, NC

21h•$80,000 - $110,000

About The Position

The Space Planning Director leads planogram and floorplan development across assigned client programs, setting departmental priorities, standards, and performance expectations to deliver accurate, scalable solutions aligned with business and client needs. As a strategic partner and thought leader, the Director anticipates trends, champions innovation, and improves operational effectiveness and client value. Through servant leadership, this role develops talent, removes barriers, and fosters a culture of coaching, collaboration, and shared accountability.

Requirements

6+ years of progressive experience in retail merchandising, planogram development, floor planning, space planning, or related operations.
Demonstrated ability to lead multi-team operations, manage capacity, and establish measurable quality and service standards.
Experience with client relationship management, operational reporting, project delivery, and continuous improvement.
Knowledge of planogram and floorplan development processes, retail merchandising principles, and relevant software platforms.
Experience developing leaders, managing organizational change, and building scalable workflows.
Ability to make sound decisions, manage competing priorities, and resolve escalations in a fast-paced environment.
Strategic and forward-thinking mindset, with the ability to anticipate emerging needs, challenge conventional approaches, and identify opportunities to improve merchandising solutions and business performance.
Ability to connect industry trends, data, technology, and operational insights to develop innovative, practical solutions that create value for clients and the business.
Strong analytical, problem-solving, and decision-making capabilities.
Excellent communication, presentation, relationship-building, and stakeholder management skills.
Strong project, resource, and change management capabilities.
Knowledge of planogram and floorplan workflows, retail space optimization, and merchandising execution.
Proficiency in Microsoft Office, reporting tools, project management platforms, and relevant merchandising software.
Ability to maintain confidentiality and exercise sound judgment when handling sensitive client, business, and personnel information.

Nice To Haves

3+ years of leadership experience managing teams, managers, or multiple functional workstreams.
Bachelor’s degree preferred; equivalent relevant professional experience may be considered in lieu of a degree.

Responsibilities

Lead departmental strategy and execution for planogram and floorplan development across assigned client programs, aligning priorities, deliverables, and resources with client objectives and business needs.
Establish and oversee standards, processes, and quality controls to ensure accurate, consistent, timely, and scalable deliverables, including appropriate documentation, version control, and execution readiness.
Oversee technical development and merchandising solutions, ensuring planogram and floorplan accuracy, operational feasibility, effective space utilization, and alignment with retailer requirements and merchandising strategies.
Build client and cross-functional partnerships with Retail Partners, Category Management, Field Leadership, and internal stakeholders to align strategy, resolve challenges, communicate risks, and support program execution.
Serve as a strategic thought partner by offering informed recommendations and innovative solutions that address client needs and advance business objectives.
Drive continuous improvement and innovation using performance data, field feedback, and stakeholder input to improve workflows, productivity, technical capabilities, quality, and the client experience.
Evaluate industry trends and new ways of working to identify opportunities for innovation, differentiation, and long-term operational improvement.
Lead resource planning and departmental performance management by evaluating workloads, project timelines, capacity, and performance metrics to meet commitments, manage competing priorities, and maintain service standards.
Develop team members, understand their needs, remove barriers, and empower ownership and accountability through servant leadership.
Foster collaboration through coaching, peer support, and shared learning; identify talent, strengthen leadership capabilities, and plan for succession to build a scalable team supporting evolving business needs and growth.