Spa Wellness Attendant (Flexible Schedule)

KW PROPERTY MANAGEMENT AND CONSULTING•Bay Harbor Islands, FL

About The Position

The Spa Attendant is a hospitality position responsible for maintaining safe and clean aquatic recreational areas for guests or residents, as well as other amenity or common areas. The role operates under the supervision of the Maintenance Supervisor, Property Manager, or General Manager. The position is indoors and outdoors, with a moderate noise level, and is non-exempt and hourly. Days and hours are determined by the property manager or department supervisor and may change to accommodate property business needs. English speaking is required.

Requirements

Prior experience in a related position.
Ability to work in a busy, luxury, fast-paced environment.
Ability to maintain a positive, can-do attitude, including during stressful situations.
Ability to communicate effectively with other staff.
Ability to work well with others and cooperate with team members.
High school diploma or equivalent.
Ability to organize and prioritize.
English speaking required.
Ability to follow oral and written instructions and procedures.
Ability to perform the role's physical demands, including extended periods of standing and walking and occasional lifting of items weighing 30 pounds or less.

Nice To Haves

Experience at a luxury property, club, or hotel is strongly preferred.

Responsibilities

Welcome and greet residents.
Answer phones and schedule services for residents.
Maintain spa supply inventory, organize supplies, and report when additional supplies are needed.
Ensure the pool vendor properly cleans the jacuzzis in the men's and women's spa areas.
Ensure massage rooms are clean and prepared before and after use.
Identify improvements to spa areas and share suggestions with management.
Wash, dry, fold, and prepare towels; set towels out on time and collect them regularly to keep spa and pool areas tidy.
Prepare iced fruit water each morning and replenish ice and water as needed.
Keep gym areas organized by racking weights, putting equipment away, and disposing of trash.
Clean machines regularly and help staff deep-clean them biweekly.
Keep gym mirrors clean.
Report equipment damage to the gym equipment company and schedule repairs immediately.
Assist with improving amenity services and with special events and projects.
Prepare the pool area's fruit water and towel display every Saturday and Sunday morning by 9:30 a.m.; replenish supplies throughout the day and collect used towels for washing.
Organize pool chairs as needed.
Ensure residents comply with Association Rules and Regulations.
Report malfunctions immediately to the supervisor.
Remove trash from bathroom and pool-deck garbage bins as needed.
Complete daily checklists for groundskeeping items in areas such as the pool deck, resident room, and theatre room.
Assist other departments with projects and duties as assigned.