Director, Spa & Wellness

Four Seasons Hotels and Resorts • Boston, MA

2d • $117,000 - $120,000 • Onsite

About The Position

The Director, Spa & Wellness provides cutting edge advice and makes key strategic and operational decisions for the Spa and Wellness department with regards to treatments and philosophies. Creating, developing and implementing Spa and Wellness treatments and concepts, demonstrating effective retail management, supervises personnel.

Requirements

• Education in Spa management or Hospitality or equivalent experience.
• At least 5 years of previous employment in a related position.
• Experience in a luxury hotel property.
• Excellent reading, writing and oral proficiency in the English language.
• Minimum 5 years management experience in a luxury Spa.
• Demonstrates superior knowledge of spa, wellness and holistic modalities.
• Thorough knowledge of 5-star service standards, effective application of spa staffing models, proven ability to create and implement spa service menus, effective retail management, successful marketing strategies, and demonstrated ability to project costs, revenue and to adhere to the budget that supports monthly / annual financials.
• Must already be legally permitted to work in the United States. Applicants without valid work authorization for the United States will not be considered.

Responsibilities

• The ability to supervise management, and growth of the staff of the Spa.
• The ability to integrate and encourage growth of spa management personnel of other properties.
• The ability to assist on project-by-project basis and be a source of knowledge, reference, to their staff.
• The ability to interview, train, schedule, monitor employee performance, discipline, and complete payroll for all personnel who report to him/her.
• The ability to monitor the quality and timeliness of all member communication generated by the Wellness Department, including in-house collateral, promotions, mailings, Sports line articles and bulletin boards.
• The ability to monitor operating supply funds for the Wellness Department and generate necessary purchase requisitions.
• The ability to participate in all Member Fitness Committee meetings and other hotel meetings as necessary.
• The ability to convey clear instructions and guidance to staff and establish working relationships that attain a high level of effective employee morale.
• The ability to respond properly in any hotel emergency or safety situation.

Benefits

• ZERO-COST Medical, Dental and Vision Insurance for you and your eligible dependents, after 30 days
• Complimentary Life insurance
• MATCHED 401(k) Retirement Plan after 1 year
• COMPLIMENTARY and DISCOUNTED Employee Travel program after 6 months around the world
• COMPLIMENTARY daily Employee Meals
• DISCOUNTED Parking and Public Transportation
• COMPLIMENTARY Laundry
• ROBUST TIME OFF PLAN: Paid Time Off, Holidays, Personal Days, Floating Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed