Spa & Wellness Attendant

Snoqualmie Casino & Hotel•Snoqualmie, WA

5d•Onsite

About The Position

The Spa & Wellness Attendant at Snoqualmie Casino & Hotel is responsible for ensuring a clean, organized, and tranquil environment within the spa facilities. This role supports the overall guest experience by maintaining spa cleanliness, replenishing supplies, and assisting guests with their needs.

Requirements

Experience in a customer service or housekeeping role.
Basic knowledge of cleaning and sanitation procedures.
Strong customer service skills with a focus on creating a positive guest experience.
High attention to detail to maintain cleanliness and organization.
Excellent interpersonal and communication skills.
Capable of performing physical tasks, including lifting, bending, and standing for extended periods.
Ability to work well within a team and support fellow team members.
Capable of handling multiple tasks and priorities simultaneously.
Must obtain and maintain a Gaming License from the Snoqualmie Gaming Commission.
Pre-employment drug testing is required for all positions. The use of marijuana will not disqualify an applicant for positions in any department other than Transportation (Valet, Driver I). DOT panel testing is required for the Driver position.

Nice To Haves

Experience in a customer service or housekeeping role within a spa or hospitality environment.
Snoqualmie Tribal Member/Native American preference in hiring, in compliance with the Snoqualmie Tribal Employment Rights Ordinance (TERO).

Responsibilities

Maintain the cleanliness and organization of all spa areas, including treatment rooms, relaxation areas, locker rooms, and public spaces.
Regularly sanitize and disinfect spa facilities and equipment.
Ensure that tall towels, robes, and linens are clean, neatly folded, and readily available for guests.
Greet guests warmly and provide a welcoming atmosphere.
Assist guests with any inquiries or requests, ensuring their comfort and satisfaction.
Guide guests through the spa facilities and explain the available services and amenities.
Monitor and replenish spa supplies, including toiletries, beverages, and other amenities.
Assist in managing inventory levels and report shortages to the Spa Supervisor.
Prepare treatment rooms before and after each service, ensuring they are clean, well-stocked, and set up according to the spa’s standards.
Assist therapists as needed with their setting up and breaking down their work areas.
Adhere to all health, safety and hygiene protocols.
Report any maintenance issues or safety hazards to the appropriate personnel promptly.
Other duties as assigned.

Benefits

100% employer-paid medical, dental, vision, and prescription coverage, plus competitive family rates starting after 60 days
401(k)
Employer-paid life insurance
Long-term disability
Accrue 21 days of PTO in your first year, growing to 33 days after five (5) years
Option to cash out PTO twice annually
Free meals
Free parking
Paid breaks
40c/gallon gas discount
Concert and sports tickets
Tuition reimbursement
Certification programs
Employee Assistance Program