On Call Spa Therapist

HEI Hotels and Resorts•San Antonio, TX

8d•Onsite

About The Position

Responsible for performing all Massage Services (including Body Treatments and Rituals) for guests and members of the Spa. Responsible for communicating and transcribing all information regarding guest medical history, services performed, skin analysis and product recommendations into the Spa Computer System.

Requirements

Current state Massage Therapy License required.
High school diploma or equivalent required.
In-depth knowledge of current massage techniques, equipment, services, and products.
Strong commitment to maintaining the highest level of confidentiality regarding guests and staff.
Excellent customer service skills with the ability to communicate effectively with clients, spa management, fellow therapists, and sales staff.
Ability to lift, bend, stoop, walk, and push carts weighing up to 50 lbs., with or without reasonable accommodation.
Good dexterity in fingers, wrists, and hands, with or without reasonable accommodation.
Ability to stand and move throughout the spa while continuously performing essential job functions, with or without reasonable accommodation.
Strong verbal and written communication skills.
Ability to adapt communication style to effectively interact with supervisors, coworkers, guests, and the public.

Nice To Haves

Minimum of two years of professional massage therapy experience preferred.

Responsibilities

Greet guests and members in a professional, friendly manner.
Select the appropriate spa treatments based on the client’s needs after reviewing the client intake form with each guest.
Perform spa treatments within the scope of training and utilizing draping protocols.
Complete accurate and legible client intake notes.
Create an excellent experience for guests and members through a therapeutic touch and friendly attitude.
Promote the health and wellness benefits of spa treatments specific to each client and recommend frequency of services.
Safeguard client information and confidentiality.
Execute professional boundaries and do not engage in dual relationships with clients.
Maintain a professional clean appearance of self and clinic by wearing a clean and pressed uniform, following the table dressing and draping protocols, and keeping the therapy room clean.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.