Spa Therapist

Accor Apartments & Realty • Quebec, QC

2d • Onsite

About The Position

As a Spa Therapist, your primary focus lies in curating a profoundly calming and tranquil experience for our guests. Your commitment to exceptional customer service, combined with your expertise as a Spa Therapist, ensures all guests receive personalised care that is deeply oriented towards their relaxation and well-being.

Requirements

• Hold a Diploma or Cert IV in Beauty Therapy or Massage, showcasing dedication to professional qualifications
• Exemplify impeccable grooming, presentation and have a thoughtful communication style
• Possess expert time management skills, with the ability to customise treatments for each guest's unique needs
• Maintain composure and agility under pressure
• Bring a proactive, positive attitude, complemented by Hotel / Resort Spa experience, and be available for weekend and late-shift flexibility to meet guest needs

Responsibilities

• Deliver a variety of pampering experiences, from soothing relaxation sessions and comforting pregnancy massages to rejuvenating hot stone treatments, refreshing facials, invigorating body therapies, indulgent pedicures, and exciting spa packages
• Develop a strong understanding of the spa's products and the wide range of treatments and services we offer
• Provide exceptional customer service to our valued guests, all while maintaining a professional charm
• Maintain the spa's inner and outer sanctuaries in impeccable, spic-and-span, and oh-so-inviting conditions, including keeping our stock of linen and supplies plentiful, ensuring we are always prepared
• Seamlessly handle appointments, payments, and those essential administrative tasks, making it all look like a breeze
• Exude confidence as you dazzle our guests with personalised home care recommendations and effortlessly meet those retail targets

Benefits

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
• Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree