Spa Sales Associate

Hand & Stone - 3050 Union Lake Rd - Commerce, MI•Commerce Charter Township, MI
•$15 - $20•Onsite

About The Position

Hand & Stone Massage and Facial Spa in Commerce Township, MI is looking for a friendly, motivated Spa Sales Associate to join our front desk team! If you're outgoing, organized, love talking to people, and enjoy a fast-paced environment, you may be a great fit for us. This role is a mix of customer service, sales, scheduling, and helping keep the spa running smoothly each day. We're looking for someone with a flexible schedule who can help where needed, including a mix of morning and evening shifts as well as weekends. Previous experience in a spa, salon, wellness environment, front desk role, or membership sales is highly encouraged!

Requirements

  • Friendly, confident, and comfortable talking with clients
  • Sales-minded and motivated by goals, commissions, and contests
  • Flexible availability with the ability to work both morning and evening shifts
  • Organized with strong attention to detail
  • Reliable and able to work independently
  • A team player who is willing to learn
  • Able to take constructive feedback, apply it, and continue improving
  • Must be 18+ with a high school diploma or equivalent

Nice To Haves

  • Previous spa, salon, membership sales, or customer service experience is a big plus
  • Previous spa or membership sales experience

Responsibilities

  • Greeting clients and creating a welcoming experience from the moment they walk in
  • Answering phones, scheduling appointments, and assisting with client questions
  • Educating guests on our membership program, services, upgrades, and current promotions
  • Working toward monthly membership and seasonal gift card sales goals
  • Building relationships with members and helping create long-term clients
  • Keeping the front desk and spa clean, organized, and running smoothly
  • Jumping in and helping the team wherever needed

Benefits

  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Training & development
  • Hourly pay + commission opportunities
  • Sales contests, incentives, and bonuses
  • Flexible scheduling
  • Ongoing training and coaching
  • Opportunities for advancement based on performance
  • Employee discounts on products, services, and gift cards
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