Spa Sales Associate

Commerce • Commerce, MI

5d • Onsite

About The Position

Hand & Stone Massage and Facial Spa in Commerce Township, MI is looking for a friendly, motivated Spa Sales Associate to join our front desk team! This role is a mix of customer service, sales, scheduling, and helping keep the spa running smoothly each day. We're looking for someone with a flexible schedule who can help where needed, including a mix of morning and evening shifts as well as weekends. Previous experience in a spa, salon, wellness environment, front desk role, or membership sales is highly encouraged! At Hand and Stone, Opportunity Knocks. Over 500 locations open across the U.S. We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules. Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.

Requirements

• Friendly, confident, and comfortable talking with clients
• Sales-minded and motivated by goals, commissions, and contests
• Flexible availability with the ability to work both morning and evening shifts
• Organized with strong attention to detail
• Reliable and able to work independently
• A team player who is willing to learn
• Able to take constructive feedback, apply it, and continue improving
• Must be 18+ with a high school diploma or equivalent

Nice To Haves

• Previous spa, salon, membership sales, or customer service experience is a big plus
• If you have previous spa or membership sales experience, we'd especially love to hear from you.

Responsibilities

• Greeting clients and creating a welcoming experience from the moment they walk in
• Answering phones, scheduling appointments, and assisting with client questions
• Educating guests on our membership program, services, upgrades, and current promotions
• Working toward monthly membership and seasonal gift card sales goals
• Building relationships with members and helping create long-term clients
• Keeping the front desk and spa clean, organized, and running smoothly
• Jumping in and helping the team wherever needed

Benefits

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Training & development
• Hourly pay + commission opportunities
• Sales contests, incentives, and bonuses
• Flexible scheduling
• Ongoing training and coaching
• Opportunities for advancement based on performance
• Employee discounts on products, services, and gift cards

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED