Spa Sales Associate (Base + Commission + Bonuses)

Hand & Stone - 5792 N Hamilton Rd - Columbus, OH•Columbus, OH

21d•Onsite

About The Position

We’re looking for driven, sales-focused individuals who want more than just a front desk role and want to start a position focused on sales and customer service. At Hand & Stone New Albany, this is a performance-based sales position where your ability to connect with clients, suggest services, and convert memberships directly impacts your income and growth. Hand & Stone New Albany is a high-volume, award-winning spa, creating consistent opportunities to build relationships, hit goals, and earn more!

Requirements

Sales or customer service experience (membership sales strongly preferred)
Strong communication and interpersonal skills
Ability to multitask and stay organized in a fast-paced environment
Comfortable working evenings and weekends
Coachable, adaptable, and results-oriented

Nice To Haves

You enjoy sales and take pride in hitting goals
You’re confident recommending services and discussing pricing
You thrive in a fast-paced, client-focused environment
You’re self-motivated and take ownership of your performance and income
You want a role with growth and purpose, not just a job

Responsibilities

Convert inquiries into booked appointments and long-term members
Consistently hit (and exceed) membership, gift card, and enhancement sales goals
Recommend services, upgrades, and packages based on client needs
Manage front desk operations, scheduling, and client flow
Deliver a high-energy, professional client experience from check-in to check-out
Handle client concerns confidently and professionally
Stay sharp on promotions, services, and products