Spa Sales and Guest Service Associate

Hand & Stone - 10945 State Bridge Rd - Johns Creek, GA•Johns Creek, GA

8d•$15 - $17•Onsite

About The Position

Welcome, Empower, Connect! At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating 5-star experiences for every client. By connecting with clients, co-workers, and the community, our Spa Associates ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the highlight of our clients' month.

Requirements

Meet membership sales goals.
Earn Commission on each membership sale.
Have a detailed knowledge of the menu of services
Provide excellent customer service to members and guests, while building lasting connections.
Effectively communicate sales, promotions, and service options with clients
Uphold spa cleanliness standards
Answer phones, schedule appointments, and file documents

Nice To Haves

Opportunity for advancement
Live sales training webinars
Opportunities for lead spa associate and management roles

Responsibilities

Meet membership sales goals.
Earn Commission on each membership sale.
Have a detailed knowledge of the menu of services
Provide excellent customer service to members and guests, while building lasting connections.
Effectively communicate sales, promotions, and service options with clients
Uphold spa cleanliness standards
Answer phones, schedule appointments, and file documents
Perform various other duties as assigned