Spa Sales and Guest Service Associate
Hackensack•Hackensack, NJ
•Onsite
About The Position
Hand and Stone in Hackensack is seeking Spa Sales Associates. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING!! Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.
Requirements
- Knowledge of Microsoft Office applications and Spa Software (will train).
- Excellent personal appearance, good verbal and written communication skills.
- Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest
Nice To Haves
- Positive, energetic attitude
- Team player
Responsibilities
- Provide excellent customer service to members/guests
- Welcome and greet members/guests upon arrival
- Answer phones, book appointments, sell memberships, gift cards and enhancements
- Follow proper filing procedures/file maintenance
- Promote health/wellness benefits of massage therapy and esthetics
- Maintain a professional and clean work environment & appearance
- Perform various other duties as assigned
Benefits
- Training & development
- Bonus based on performance
- Competitive salary
- Employee discounts
- Flexible schedule
- Contests with Bonus Structure
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
