Spa Receptionist
Fitness Formula Clubs (FFC)•Elmhurst, IL
•Onsite
About The Position
As a Spa Receptionist at FFC, you’ll be the friendly face that welcomes our members and guests, ensuring their experience is nothing short of exceptional. You’ll be responsible for maintaining a clean, safe, and inviting environment while providing top-notch customer service that reflects FFC’s core values.
Requirements
- Weekday evenings from 4 - 9 PM and Saturday 9:30 - 5:30 PM
Responsibilities
- Greet members by name with a smile, creating a positive first impression
- Keep the spa’s front desk, and tanning areas (if applicable) spotless and organized
- Answer incoming calls and direct them with professionalism and care
- Coordinate with spa staff to manage bookings, ensuring seamless scheduling
- Process payments accurately and maintain a balanced cash drawer at the end of each shift
- Make reminder and confirmation calls to ensure clients are well-informed about their appointments
- Educate clients on Recovery Lounge services, including the medical benefits and precautions, and guide them in selecting the best products and services for their needs
- Address members’ questions and concerns and provide additional support to other departments as needed
Benefits
- Dental, and Vision through Blue Cross Blue Shield of Illinois
- Company match 401K
- Discounts on certifications (e.g., Pilates, Yoga, Personal Trainer)
- Access to FFC University courses and discounted certifications
- Complimentary access to all FFC locations
- 25% off Spa, Retail, and Fitness classes
- Pet Insurance
- T-Mobile discounts
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
