Spa Receptionist

Midtown Athletic ClubsChicago, IL
Onsite

About The Position

Midtown is looking for a Spa Receptionist to help our Spa team pamper our clients. The Position Our Spa Receptionists create positive lasting impressions by providing enthusiastic greetings, warm assistance, and genuine farewells. Whether taking reservations or helping a guest feel comfortable while waiting for a treatment, they play an important role by exceeding service expectations and providing a sense of belonging.

Requirements

  • A passion for quality service and assistance
  • Ability to multi-task, demonstrate initiative and strong work ethic
  • Excellent interpersonal and communication skills
  • Weekends/Evenings are required.

Nice To Haves

  • Previous spa experience is strongly preferred

Responsibilities

  • Greet members by name and with a smile
  • Book/rebook members' services
  • Maintain cleanliness of the spa’s front desk and retail space
  • Answer incoming calls/emails
  • Respond to members’ questions and concerns as needed
  • Provide additional support to the Spa team as needed

Benefits

  • Complimentary club membership
  • Discounts on Midtown products and services
  • Access to hundreds of free courses for professional development
  • Health insurance for eligible full-time associates (30+ hours a week)
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