Spa Receptionist - Winter 26-27

Schweitzer•Sandpoint, ID
•Onsite

About The Position

Cambium Spa at Schweitzer is seeking a friendly, organized, and service-driven Spa Receptionist to be the welcoming face of our spa and wellness center. Located in a serene mountain setting, our spa provides world-class treatments to guests seeking relaxation and renewal after a day on the slopes. The ideal candidate is passionate about hospitality and capable of creating seamless and memorable guest experiences from the moment of arrival.

Requirements

  • Minimum education required - High School/GED
  • 2 years experience in a guest service position a plus
  • CPR AED First Aid
  • Basic computer, smart phone and applications understanding helpful but not necessary.
  • On feet for up to 8 hours a day.
  • Bending over, lifting up top 25lbs, walking stairs, navigating from parking to spa during all weather and seasons.
  • Minimum Age: 18
  • Background Check Required: Yes

Responsibilities

  • Greet guests warmly and professionally as they arrive at the spa.
  • Manage spa appointment bookings, confirmations, and modifications using our scheduling system.
  • Answer phone calls, emails, and inquiries with accurate information about services, availability, and promotions.
  • Check guests in and out for treatments, ensuring a smooth and efficient flow.
  • Process payments and maintain accurate records for services, gratuities, and retail purchases.
  • Provide knowledgeable recommendations on spa treatments and retail products.
  • Maintain the appearance and cleanliness of the front desk and lobby area.
  • Communicate effectively with spa therapists and management to ensure schedule coordination and guest satisfaction.
  • Support in inventory tracking, retail merchandising, and light administrative tasks.
  • Ensure all guests feel welcomed, relaxed, and well cared for throughout their spa experience.

Benefits

  • Free Alterra Mountain Resort pass
  • Employee housing
  • Discounted onsite childcare
  • Accrued paid sick leave
  • 401(k) match
  • Great discounts and access to pro deals
  • Full medical benefits (depending on employment status)
  • Vacation time (depending on employment status)
  • Paid parental leave (depending on employment status)
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