Spa Receptionist - Winter 26-27

Schweitzer•Sandpoint, ID

13d•Onsite

About The Position

Cambium Spa at Schweitzer is seeking a friendly, organized, and service-driven Spa Receptionist to be the welcoming face of our spa and wellness center. Located in a serene mountain setting, our spa provides world-class treatments to guests seeking relaxation and renewal after a day on the slopes. The ideal candidate is passionate about hospitality and capable of creating seamless and memorable guest experiences from the moment of arrival.

Requirements

Minimum education required - High School/GED
2 years experience in a guest service position a plus
CPR AED First Aid
Basic computer, smart phone and applications understanding helpful but not necessary.
On feet for up to 8 hours a day.
Bending over, lifting up top 25lbs, walking stairs, navigating from parking to spa during all weather and seasons.
Minimum Age: 18
Background Check Required: Yes

Responsibilities

Greet guests warmly and professionally as they arrive at the spa.
Manage spa appointment bookings, confirmations, and modifications using our scheduling system.
Answer phone calls, emails, and inquiries with accurate information about services, availability, and promotions.
Check guests in and out for treatments, ensuring a smooth and efficient flow.
Process payments and maintain accurate records for services, gratuities, and retail purchases.
Provide knowledgeable recommendations on spa treatments and retail products.
Maintain the appearance and cleanliness of the front desk and lobby area.
Communicate effectively with spa therapists and management to ensure schedule coordination and guest satisfaction.
Support in inventory tracking, retail merchandising, and light administrative tasks.
Ensure all guests feel welcomed, relaxed, and well cared for throughout their spa experience.