Winter 26/27: Server Assistant

KILLINGTON PICO SKI RESORTKillington, VT
$17 - $17Onsite

About The Position

Server Assistants at Killington Resort are expected to offer exceptional guest service, be knowledgeable of resort amenities and events, and cooperate with all departments in delivering a world-class experience to every guest. Server assistants perform all aspects of professional table and banquet service for every guest, including wine/beverage service, menu knowledge, and POS usage.

Requirements

  • At least 18 years old
  • Ability to stand for long periods at a time
  • Ability to lift and carry 30 lbs
  • The ability to climb a full set of stairs with a full tray
  • Neat appearance and pleasant personality.
  • Ability to deal with customers and staff in a courteous and efficient manner
  • Aware of food containing allergens (shellfish, dairy, eggs, gluten, soy, wheat, etc.)

Responsibilities

  • Warmly greeting guests, and presenting with menus
  • Informing guests and accurately describing menu items
  • Offering friendly suggestions on food and beverage options to increase the guest’s experience
  • Knowing all beer, wine and liquor offerings, including special or reserve choices
  • Maintain safe work environment, by adhering to all Department of Liquor Control regulations: CHECK ID’S
  • Ability to manage steps of service to provide exceptional service to all guests in assigned section, while keeping section organized and fluid
  • Monitor food orders and assist as needed
  • Maintain friendly and polite tone and demeanor at all times. ALWAYS THANK EVERY GUEST!
  • Maintaining clean and organized work areas
  • Exceed company standards for personal appearance
  • Remaining flexible, efficient and helpful in assisting other servers, bartenders, support staff, and supervisors in the restaurant or banquet event
  • Be respectful of all supervisory staff, co-workers, culinary staff, guests, and fellow Killington Resort employees at all times
  • Deliver ordered items to your guests accurately and in a fast, friendly manner
  • Resolve any guest issues immediately. Notify supervisors of all issues with guests
  • Assist in other areas of the restaurant as deemed necessary by supervisor

Benefits

  • Season pass for employee/dependents
  • Privileges at several other resorts
  • Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.)
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