Spa Receptionist

Pyramid Global Hospitality

3d•$15 - $20•Onsite

About The Position

Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities. Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey. Shape your career in the heart of Oklahoma City at OKANA. Join us to contribute to our distinctive atmosphere and foster your personal and professional growth. Be a part of OKANA Resort & Indoor Water Park, where your career aspirations meet a world-class destination. The Spa Receptionist is a customer facing position responsible for providing a warm welcome to arriving clients and introduce them to their scheduled technician. They will also handle appointment inquiries, process payments for Spa services, assist with transactions for other Spa products, and provide information to Spa guests about other resort services and activities.

Requirements

High School diploma
Fluent in English; Good communication skills to interact with clients and resort associates.
Computer proficiency in Microsoft 365 and resort point of sale system.
Personable, customer-centric attitude.
Listening skills to understand client needs/requests and ensure a positive experience.

Nice To Haves

Previous experience in a day spa and retail establishment preferred.

Responsibilities

Maintain clean and organized work area.
Demonstrate exceptional customer service skills, be personable and helpful to clients.
Demonstrate full knowledge of use and maintenance of spa facility and services offered.
Check-in appointments, greet Spa guests, promote and sell Spa services with detailed knowledge.
Complete other duties as assigned by supervisor.
Coordinate, schedule, organize, and upsell Spa and retail services.