About The Position

Exceptional Hospitality Starts with You. Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Spa Receptionist, you’re not just providing administrative support to ensure seamless spa operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. Hilton Waikoloa Village is seeking a Female Spa Receptionist Attendant to join its team at a 62-acre oceanfront resort on Hawaii’s scenic Kohala Coast, offering an immersive island experience. The property combines cultural elements, relaxing amenities, and unique opportunities like marine wildlife encounters. Team Members benefit from a supportive, award-winning work culture, alongside perks such as health benefits, career growth, travel discounts, free meals, and onsite parking.

Requirements

  • Minimum one year of cash handling experience
  • Six months of customer service experience
  • Basic computer skills
  • A passion for spreading the light and warmth of Hospitality
  • Acting with Integrity and always doing the right thing
  • Inspiring others through Leadership
  • A belief that Teamwork drives the best outcomes
  • A sense of Ownership and accountability
  • A focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact

Responsibilities

  • Welcome and assist guests: Greet all guests entering the spa/salon and assist with check-in and registration procedures
  • Support guest scheduling: Answer phones and emails, manage reservations, handle guest inquiries, and relay information to appropriate team members as needed
  • Provide administrative support: Perform office duties such as data entry, filing, processing mail, taking notes, typing correspondence, and assisting spa managers with general administrative tasks

Benefits

  • Health benefits
  • Career growth
  • Travel discounts
  • Free meals
  • Onsite parking
  • 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
  • Employee stock purchase program (ESPP) with a 15% discount
  • Paid parental leave for eligible Team Members, including partners and adoptive parents
  • Personalized caregiving support through dedicated caregiving concierge services
  • Crisis concierge for practical support and emotional care during times of loss
  • Mental health resources through our Employee Assistance Program (EAP)
  • Generous paid time off (PTO)
  • Health & welfare benefits
  • Retirement plans
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