Spa Professional - Supplemental

Mayo Clinic•Rochester, MN

6d•Onsite

About The Position

The Spa Professional performs professional nail and/or aesthetic services. Must possess a thorough knowledge of nail and/or aesthetic theory. Demonstrates excellent cleanliness and sanitation skills. Proven ability to master product and service knowledge, and willingness to train on Mayo Clinic’s specific service offerings and protocols. Must be friendly, enthusiastic and possess excellent communication skills to provide beauty solutions and deliver superb customer service to patients and guests from diverse backgrounds. Demonstrates spa industry knowledge, remains up to date on the latest nail, esthetic, and cosmetics trends and is skilled in sales and retail tactics specific to the spa industry. Comfortable meeting sales goals for services and retail products. May assist with desk functions, operational support or work on special projects as delegated by management.

Requirements

High school diploma is required.
Certification from a state approved school of Cosmetology.
Cosmetology, Nail Technician, or Advanced Practice Esthetic license from the Minnesota Board of Cosmetologist Examiners (BCE).
Must be adaptive to a changing work environment, as well as an evolving product and service line-up.
Must be flexible, demonstrate good organizational skills and possess the ability to work independently and as part of a team.
Artistic and design skills are required.
Patience, sensitivity, and confidentiality are essential.
Must have basic technology skills to allow efficient navigation of scheduling systems.

Nice To Haves

Two years’ experience performing services as a licensed Cosmetologist, Nail Technician or Advanced Practice Esthetician preferred.
Post-secondary education is preferred.

Responsibilities

Performs professional nail and/or aesthetic services.
Demonstrates excellent cleanliness and sanitation skills.
Masters product and service knowledge, and willingness to train on Mayo Clinic’s specific service offerings and protocols.
Provides beauty solutions and delivers superb customer service to patients and guests from diverse backgrounds.
Demonstrates spa industry knowledge and remains up to date on the latest nail, esthetic, and cosmetics trends.
Skilled in sales and retail tactics specific to the spa industry.
Meets sales goals for services and retail products.
May assist with desk functions, operational support or work on special projects as delegated by management.
Operates equipment specific to the assigned work unit, telephone system, copier cash register, credit card system.
Navigates scheduling systems efficiently.