Spa Pool Attendant-Seasonal

Caesars Entertainment•Reno, NV

19h•Onsite

About The Position

Assist with day-to-day operations of Health Spa to ensure quality Guest Service. This role involves direct guest interaction, appointment scheduling, and maintaining the cleanliness and appearance of spa facilities. The attendant will handle transactions, answer phones, and ensure all areas are well-stocked and presentable. The position also requires adherence to company policies and a commitment to embodying core values, including diversity, equity, and inclusion.

Requirements

Must be 21 years of age or older
Proficient in English verbal and written
Proficient with iOS devices
Flexible to work various shifts, weekends, and holidays
Ability to push and pull up to 50 pounds
Ability to lift and carry objects up to 30 pounds
Ability to bend, stoop, twist, reach, and kneel repetitively on possibly slippery surfaces
Ascend and descend stairs and maintain equilibrium for an extended period
Must be able to work from a standing position and/or walking motion for extended period
Ability to work in a hot, noisy, smoking and pet-friendly environment
Employee is required to meet and deliver our core values, service standards, and family style service.

Responsibilities

Courtesy when dealing with guests and other employees.
Schedule Spa appointments.
Inform and educate guests about treatments, products and hotel services.
Read notes in Health Spa logbook from previous shift.
Address guests by name, whenever possible.
Sign in/out bank for cash register.
Conduct monetary and room charge transactions for guests.
Answer multi-line telephones in a professional, courteous manner.
Fold and stock Spa towels.
Clean exercise equipment.
Clean floors of Spa periodically each day.
Assist in maintaining public area restrooms in pool areas.
Transport soiled linen to laundry chute.
Maintain cleanliness of saunas, Jacuzzis and steam rooms.
Maintain proper appearance of Spa lobby entrance, locker rooms, saunas, Jacuzzi, steam room, and fitness areas to include dusting, filling, stocking, folding and polishing.
Maintain proper par levels for juices and serve guests as needed.
Clean inside and outside of lockers thoroughly.
Remove trash in all areas of Spa and Fitness center.
Maintain cleanliness of pool deck and stock towels.
Maintain proper attendance in accordance with company and departmental policy.
Perform other duties as requested.
Exemplifies our core values, family style service, our mission and vision.
Exemplifies our DEI (diversity, equity, inclusion) culture.
Perform other job related duties as assigned.