Spa Nail Technician

Four Winds Casinos Career Site•South Bend, IN

5d•Onsite

About The Position

The Nail Technician is responsible for providing guests with manicure and pedicure services, including acrylic and gel nail services in a professional and courteous manner. They are able to give professional recommendations of products and additional services to guests based on client needs and provide a clean and safe spa experience. The role involves educating guests about individual nail care needs and other services available, demonstrating respect, sensitivity, and concern for guests’ needs in a professional and pleasant manner. The technician is responsible for completing personalized treatment cards, adhering to Four Winds Casinos standards for guest service, and referring guest problems or complaints to a supervisor. Maintaining supplies, reporting inventory needs, and keeping logs up-to-date are also key responsibilities. The technician must ensure polishes remain clean and are replaced after use, maintain a clean workstation, restock products and linens, and clean and sterilize equipment as required by Indiana law and sanitation standards for infectious disease. They must also report any nonworking or unsafe equipment and secure the department upon nightly closing. Additional duties may include performing checks of the locker rooms and maintaining schedules as booked. The role also requires notifying desk staff of any changes to services provided or add-ons. The position promotes an atmosphere of fun for casino guests and encourages mutual respect, dignity, and integrity among employees by setting positive examples.

Requirements

Must possess a current State Cosmetology or Nail Technician license.
Must be able to interact positively and professionally with a variety of people.
Should understand the market and how to interact with sensitivity to guest needs.
Must possess a positive and cooperative attitude, exercising reason.
This position requires a LEVEL 4 Gaming License.
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents.
Ability to respond to common inquiries from other employees or guests.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to apply common sense reasoning to variety of situations.
Ability to communicate technical information to non-technical personnel.

Responsibilities

Provides guests with professional manicure and pedicure services and acrylic and gel nail services.
Educates guests about individual nail care needs and other services available.
Demonstrates respect, sensitivity and concern for guests’ needs in a professional and pleasant manner.
Responsible for professional recommendations of products and additional services to guests.
Completes personalized treatment card for each guest
Adheres to Four Winds Casinos standards for guest service
Refers guest problems or complaints to supervisor.
Maintains supplies in pedicure and manicure products per assignment.
Reports inventory needs to Spa Manager.
Fills out and keeps pedicure logs up-to-date.
Assures the supply of polish remains clean and is not removed from the area.
Maintains clean and neat workstation during shift; leaves area clean for next shift.
Restocks products and linens during shift as assigned.
Replaces polishes after use.
Cleans and sterilizes equipment as necessary and as required by the State of Indiana law.
Adheres to all sanitation standards for infectious disease as dictated by State or Federal governments.
Reports any nonworking or unsafe equipment to department head.
Secures department upon nightly closing.
Performs duties assigned by the Spa Manager when not performing services, including periodic checks of the locker rooms
Maintains schedules and works hours as they are booked.
Must notify desk staff of changes to the services provided to a guest or any add-ons