Spa Massage Therapist
About The Position
Tierra Santa Healing House at Faena New York is preparing to open its doors and is building its founding team. Rooted in ancient healing traditions and modern wellness, Tierra Santa offers a holistic, guest-centered approach to well-being. The Spa Massage Therapist is responsible for delivering exceptional massage and body treatments while creating a personalized, restorative, and elevated guest experience. This role combines advanced technical skills with refined guest interaction, ensuring each treatment reflects Faena New York’s luxury wellness standards. The Massage Therapist serves as a trusted wellness professional, guiding guests through treatments, aftercare, and recommendations with professionalism and care.
Requirements
- Valid New York State Massage Therapy License (required)
- 2–5 years of professional massage therapy experience, preferably in a luxury spa or hotel environment
- Proficiency in multiple modalities (e.g., Swedish, Deep Tissue, Sports, Prenatal, Myofascial)
- Strong knowledge of anatomy, body mechanics, and therapeutic techniques
- Commitment to guest-centered, results-driven service
- Advanced massage technique with intuitive guest care
- Strong consultation and communication skills
- Calm, grounded, and professional presence
- Attention to detail and service consistency
- Ability to manage physical demands while maintaining quality
- Professional discretion and emotional intelligence
Responsibilities
- Perform all massage and body treatments in accordance with spa protocols and service standards
- Conduct thorough guest consultations to assess preferences, physical conditions, and treatment goals
- Customize pressure, technique, and flow to meet individual guest needs
- Deliver calm, intuitive, and results-driven massage experiences
- Educate guests on treatment benefits, aftercare, and wellness recommendations
- Support VIP guests and bespoke wellness experiences as requested
- Maintain consistency in treatment timing, quality, and presentation
- Uphold the highest standards of hygiene, sanitation, and guest safety
- Follow all protocols related to treatment techniques, products, and equipment
- Maintain professional demeanor, discretion, and guest confidentiality at all times
- Prepare, stock, and reset treatment rooms before and after each service
- Monitor product and linen usage and communicate needs to spa leadership
- Maintain cleanliness and organization of treatment rooms and back-of-house areas
- Assist with service recovery by addressing guest feedback professionally and promptly
- Work collaboratively with spa leadership and fellow therapists to ensure smooth daily operation
- Participate in ongoing training, education, and service standard updates
- Represent the spa with poise, professionalism, and brand alignment
- Support a culture of respect, teamwork, and wellness excellence
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
