Spa Massage Therapist - Seasonal Full-Time

EOS Hospitality•Southern Shores, NC

11d•Onsite

About The Position

The Spa Massage Therapist is responsible for providing professional massage services and body treatments to guests, ensuring an elevated guest experience aligned with The Sanderling brand. This role requires adherence to spa protocols, maintaining a calm and professional demeanor, and educating guests on treatment benefits and product recommendations. The therapist will also assist with spa operations, including room preparation, side work, and supporting team efforts.

Requirements

Active North Carolina Massage Therapy License (in good standing)
Certification from an accredited Massage Therapy program
Previous professional massage therapy experience
Ability to perform Deep Tissue massage and full-body treatments
Strong communication, interpersonal, and guest service skills
Ability to remain calm, professional, and guest-focused in a fast-paced environment

Nice To Haves

Experience in a luxury resort or hotel spa environment
Experience with body treatments (scrubs, wraps, hydrotherapy)
Reflexology certification or experience
Dual licensure (Esthetics or Cosmetology) is a plus, but not required

Responsibilities

Provide professional massage services including Swedish, Deep Tissue, Aromatherapy, Sports Massage, and Reflexology.
Perform body treatments such as scrubs, wraps, and hydrotherapy services in accordance with spa protocols.
Customize each service based on guest needs, preferences, and contraindications.
Deliver a consistent, elevated guest experience aligned with The Sanderling brand.
Maintain a calm, attentive, and professional demeanor at all times.
Educate guests on treatment benefits and recommend appropriate services and retail products.
Maintain strong knowledge of all back bar products, including ingredients, benefits, explain product ingredients and their effects.
Recommend retail products based on guest needs, concerns, and services received.
Perform all services according to established spa protocols and timing standards.
Begin and end all services on time.
Understand contraindications and apply universal precautions when delivering services.
Arrive 30 minutes prior to scheduled shift to prepare treatment rooms and supplies.
Complete all assigned side work, including laundry, stocking, and spa maintenance tasks.
Maintain a positive, professional attitude and contribute to a supportive team environment.
Work a consistent, assigned schedule based on business needs.
Attend all required trainings, meetings, and protocol refreshers.
Report any guest concerns, incidents, or operational issues to Spa Leadership immediately.
Assist with spa setup and breakdown for events, group bookings, and seasonal demands.
Support inventory organization and restocking efforts.
Participate in ongoing education and skill development.
Perform additional duties as assigned by Spa Director or Supervisor.