Spa Manager

Spectrum Resorts • Gulf Shores, AL

7d • Onsite

About The Position

Spa Manager is responsible to maintain daily operations at the Spa to include scheduling, training, and supervising spa receptionists; coordinating and scheduling spa services; merchandising; and providing superior customer service and sales.

Requirements

• Prior retail sales and supervisory experience
• 3-5 years experience in the spa industry
• Excellent communication skills for positive interaction with employees and customers
• Ability to perform point of sale operations to include handling cash and credit transactions
• Basic typing skills

Nice To Haves

• Experience with Microsoft Word and Excel
• Experience with a Spa management software program

Responsibilities

• Open/Close the spa as scheduled
• Ensure daily operating procedures are followed by employees
• Assist director in preparing employees schedules and submitting payroll information
• Assist in ordering spa merchandise and supplies
• Maintain a neat and clean spa and adjust as needed
• Provide superior customer assistance and service
• Maintain positive work environment to facilitate excellent service
• Operate point of sale system and accurately handle payment transactions
• Provide a quiet, efficient, harmonious spa experience for guests
• Maintain effective appointment booking procedures
• Assist in training and supervising spa receptionists
• Discipline spa receptionists as needed and recommend discipline for therapists as needed
• Assist the Spa Director in other duties as needed

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Company parties
• Dental insurance
• Employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed