Manager & Esthetician, The Facial Bar Olathe
About The Position
The Facial Bar Olathe is seeking a Licensed Esthetician Spa Manager who thrives on organization, leadership, and making a business run smoothly. The Spa Manager is responsible for the day-to-day operations of the spa, team leadership, and ensuring an exceptional client experience without chaos. This role is ideal for someone who enjoys building systems, leading with clarity, and holding standards while keeping the environment supportive and professional. We are a results-focused, education-driven spa committed to long-term skin health, sustainable careers, and a calm, professional work environment. We believe in strong systems, clear communication, and removing burnout from the beauty industry, for both clients and our team.
Requirements
- Must be a Licensed Kansas Esthetician
- 1-2+ years in a spa, wellness, or service-based management role
- Strong organizational and communication skills
- Experience managing schedules, teams, and operational systems
- Comfortable with numbers, metrics, and accountability
- Calm, solution-oriented leadership style
- Ability to enforce standards while maintaining team trust
- Hands-on esthetics experience is required
Responsibilities
- Oversee daily spa operations and ensure workflows run efficiently
- Maintain schedules, coverage, and capacity planning
- Implement and follow SOPs for front desk, service flow, and client experience
- Monitor KPIs (client retention, pre-booking, retail %, utilization)
- Lead, coach, and support service providers
- Onboard and train new hires using established systems
- Hold clear expectations and provide consistent feedback
- Support a culture of collaboration
- Ensure a seamless, elevated experience from booking to checkout
- Handle client concerns with professionalism and resolution-focused thinking
- Uphold brand standards and service quality
- Support retail education and rebooking culture (without pressure tactics)
- Track performance metrics and identify opportunities for improvement
- Partner with ownership on goals, initiatives, and growth plans
Benefits
- Competitive salary + performance incentives
- Clear systems and expectations (no chaos management)
- Supportive ownership and leadership collaboration
- Opportunities for growth as the business scales
- A healthy, professional work environment that values longevity
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
