Bar Manager - The Outsider Bar

Kimpton Hotels & Restaurants•Milwaukee, WI

1d•Onsite

About The Position

The Bar Manager is responsible for providing guests with quality customer service by demonstrating excellent food and beverage knowledge. They will serve guests during their visit, assist in the preparation of beverage service, and provide outstanding service. The Bar Manager will act as an advocate for the bar/restaurant, create personalized experiences, and develop relationships with guests to encourage repeat business.

Requirements

High School Diploma/GED and 2+ years of hotel/restaurant or related management experience.
Advanced knowledge of wine, spirits, and mixology.
Food Handler and Alcohol Awareness Certification(s) if applicable.
Beverage expert, responsible for encouraging and developing an exciting, positive, results-based environment!
Experience in implementing new beverage concepts, beverage costing, and budgeting.
Experience using software such as Microsoft Word, Excel, POS systems, etc.
Flexible schedule, able to work weekends, nights, and holidays when needed.

Responsibilities

Greet and welcome all guests, and manage the day-to-day activities of one or more bar/lounge outlets.
Make every effort to accommodate special requests regarding cocktails, liquor, and spirits for guests.
Coordinate seasonally appropriate cocktail changes to build a diverse cocktail list that is consistent with the bar/restaurant concept and standards of quality.
Maintain complete knowledge of: all liquor brands, beers, wine, non-alcoholic selections, all menu items, preparation time, ingredients, sauces, and portion sizes.
Make sure that all employees are accurately cashed out, there are no open checks, and all cash is balanced and accounted for.
Responsible for inventory management, cost control, vendor relations, procurement of allocated spirits, and curating the cocktail list as well as non-alcoholic beverage list.
Provide training, support and mentoring to staff. Establish a safe and positive work environment that promotes teamwork, performance feedback, recognition, mutual respect, and employee satisfaction.
Address complaints from staff and resolve fairly, involving People + Culture Department when necessary.
Schedule employees appropriately based on budgeted labor costs and business levels. Ensure the schedule is displayed/published promptly every week.
Carry out supervisory responsibilities in accordance with Kimpton's policies and applicable laws, and conduct quarterly Kimpton Check-Ins with all direct reports.