Hualalai Sports Club & Spa - Spa Hostess - Full Time
Four Seasons Hotels and Resorts•Hualalai, HI
•$25•Onsite
About The Position
Four Seasons Resort Hualālai is seeking a Spa Host who is passionate about wellness, hospitality, and delivering exceptional guest experiences. As a Spa Host, you are the first and lasting impression of the Hualālai Sports Club & Spa—welcoming guests into a serene, luxurious environment dedicated to relaxation, rejuvenation, and well-being. You will play a key role in creating a seamless and personalized experience, ensuring each guest feels cared for, comfortable, and valued.
Requirements
- This position is assigned to the Female locker room area and, due to the privacy and comfort of our guests, requires a Female Host/ess in accordance with applicable law (Bona Fide Occupational Qualification – BFOQ).
- A passion for luxury hospitality and wellness experiences
- Strong interpersonal and guest engagement skills
- Attention to detail and commitment to cleanliness and organization
- Ability to work in a dynamic, fast-paced environment
- Comfort using computer systems and operational tools
- Flexibility to work weekends and holidays
- Required: Valid U.S. work authorization
Nice To Haves
- Previous spa, fitness, or hospitality experience preferred
Responsibilities
- Create a warm and welcoming environment by greeting every guest with genuine aloha
- Provide expert knowledge of all spa, fitness, and recreational services to guide and personalize each visit
- Conduct thoughtful tours and orientations of the Sports Club & Spa facilities
- Anticipate guest needs and ensure a seamless experience, including timely arrivals for appointments
- Maintain the highest standards of cleanliness, presentation, and organization across all areas
- Care for locker rooms, wet areas, lounges, and fitness spaces with attention to detail after each guest use
- Prepare and present amenities such as aromatherapy towels and refreshments according to Four Seasons standards
- Ensure all spaces are fully stocked with premium guest supplies and presented impeccably
- Support daily operations, including opening and closing procedures and facility readiness
- Share guest feedback with leadership to continuously enhance the experience
- Contribute to a collaborative team environment focused on excellence and service
Benefits
- Hourly Rate: $ 24.79
- An on-site Physical Therapist
- 24-hour access to Indoor and Outdoor Gym
- Holiday, Vacation & Sick pay
- Robust Benefit Plan
- Company Match 401K Plan
- Laundered Employee Uniform
- Free employee meals prepared by the Four Seasons Culinary ‘Ohana
- Complimentary stays at Four Seasons Worldwide
- Training and Development Opportunities
- Employee Recognition Programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
