Hualalai Sports Club & Spa - Spa Host (Male) - Full Time

Four Seasons Hotels and Resorts•Hualalai, HI

6d•$25•Onsite

About The Position

The Four Seasons Resort Hualalai is looking for a Spa Host who shares a passion for excellence and who infuses enthusiasm into everything they do. Our Spa Hosts' have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.

Requirements

This position is assigned to the MALE locker room area and, due to the privacy and comfort of our guests, requires a MALE Host in accordance with applicable law (Bona Fide Occupational Qualification – BFOQ).
Successful candidate must possess legal work authorization in United States
Ability to accurately read and work with computer systems.
Strong Customer Service skills
Weekend and Holiday availability required

Nice To Haves

Spa experience is preferred

Responsibilities

Greet all guests with aloha and create and provide a comfortable environment for them while in the Hualalai Sports Club & Hualalai Spa.
Provide guests with a thorough knowledge of the sports, fitness and recreational services offered at the Hualalai Sports Club & Hualalai Spa.
Provide the Spa Operations Manager(s), Director of Hualalai Sports Club & Hualalai Spa, Director of Operations and/or Manager on Duty information on feedback from guests, thereby creating and ensuring the best possible experience for them.
Assist management in any way possible to assure the cleanliness, orderliness, and service success of the Hualalai Sports Club & Hualalai Spa and its programs.
Responsible for completing and ensuring compliance of all daily opening and closing procedures and assigned maintenance of the following areas; Aerobics Room, Equipment Gym/Fitness Centers, Pool, Attendant Station, Locker Rooms, Operation Center, Basketball, and Volleyball Courts
Responsible for the daily operation and maintenance of the locker room and wet areas of the Spa, fitness areas and gyms according to established protocols and procedures.
Offer guests a detailed tour and orientation of the facilities and amenities and assist them as needed during their visit, including ensuring that they are on time for their appointments.
Prepare aromatherapy cloths and fresh juice and serve guests according to proper service procedures and standards of hygiene.
Ensures locker room and outside areas are well-stocked with guest supplies and amenities and ensure high quality presentation of these items.
Ensure cleanliness, orderliness and minor maintenance of all areas within the lounges, locker rooms and fitness areas including the vanity/amenity areas, sinks, toilets, showers, steam rooms, saunas, and locker rooms after every guest use to maintain hygiene standards.