Spa Front Desk

Concord Hospitality Enterprises • League City, TX

1d

About The Position

As a Spa Front Desk associate, you will:

· Responsible for being knowledgeable of all spa services, pricing, and
other services provided by the Resort.

· Exercise proper telephone etiquette with guests in compliance with the
Hotel’s terminology.

· Responsible for serving guests in a timely manner while implementing
proper service standards.

· Practice all sanitation and safety guidelines provided by both the
Department of Health and the Resort.

· Maintain cleanliness in all areas of The Spa/Health Club.

· Responsible for escorting guests to their appropriate service area,
locker room, massage area, manicure, pedicure, weight room, etc.

· Taking reservations for massages, facials, suntan bed, aqua massage,
etc.

· Prepare and sell beverage items from Juice Bar.

· Giving tours of The Spa.

· Issuing locker keys, robes, slippers, and towels.

· Maintaining the weight/exercise room equipment.

· Assist with the daily audit and children’s activities.

· Responsible for maintaining a cash bank drawer.

· Perform any, or all duties and projects as assigned by management.

· Enforce hotel safety standards.

· Perform other duties and handle projects as assigned by Manager.

· File daily reservations and other correspondence.

· Maintain a clean and well-organized workstation.

· Carry out any reasonable request by Management that is capable of being
performed

Responsibilities

• Responsible for being knowledgeable of all spa services, pricing, and other services provided by the Resort.
• Exercise proper telephone etiquette with guests in compliance with the Hotel’s terminology.
• Responsible for serving guests in a timely manner while implementing proper service standards.
• Practice all sanitation and safety guidelines provided by both the Department of Health and the Resort.
• Maintain cleanliness in all areas of The Spa/Health Club.
• Responsible for escorting guests to their appropriate service area, locker room, massage area, manicure, pedicure, weight room, etc.
• Taking reservations for massages, facials, suntan bed, aqua massage, etc.
• Prepare and sell beverage items from Juice Bar.
• Giving tours of The Spa.
• Issuing locker keys, robes, slippers, and towels.
• Maintaining the weight/exercise room equipment.
• Assist with the daily audit and children’s activities.
• Responsible for maintaining a cash bank drawer.
• Perform any, or all duties and projects as assigned by management.
• Enforce hotel safety standards.
• Perform other duties and handle projects as assigned by Manager.
• File daily reservations and other correspondence.
• Maintain a clean and well-organized workstation.
• Carry out any reasonable request by Management that is capable of being performed

Benefits

• We offer competitive wages.
• Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees