SPA FRONT DESK RESERVATIONIST

GATE•Ponte Vedra Beach, FL

3d•Onsite

About The Position

Join an award-winning team at Ponte Vedra Inn & Club, one of Northeast Florida’s premier luxury resorts. We are seeking a friendly, professional, and service-oriented Spa Receptionist who is passionate about creating exceptional experiences for our members and guests. At Ponte Vedra Inn & Club, our people are our greatest asset. Apply today for the opportunity to grow your hospitality career in a historic, world-class resort environment.

Requirements

Computer and general cashiering experience required.
Excellent interpersonal and communication skills.
Strong organizational and multitasking abilities.
Ability to work independently and as part of a team.
Ability to read, write, and speak English effectively.
Ability to stand for extended periods.
Must meet the Club’s professional appearance and grooming standards.
Must consistently meet or exceed member, guest, and team expectations.

Nice To Haves

Previous customer service, hotel, resort, spa, or reception experience is preferred.

Responsibilities

Provide warm, professional, and attentive service to all members and guests.
Welcome guests, answer questions, and assist with spa services and general information.
Answer telephone calls and assist with scheduling appointments.
Perform general reception and cashiering duties accurately.
Process payments and maintain accurate guest records.
Use computer and reservation systems efficiently.
Communicate clearly with spa providers and other departments.
Maintain a clean, organized, and welcoming reception area.
Anticipate guest needs and respond promptly to requests.
Manage multiple responsibilities while maintaining a calm and professional demeanor.
Perform additional duties as assigned.