Spa Front Desk/Receptionist
About The Position
As a member of the Glade Spring Spa Front Desk/Reception team you will work to ensure that guests receive the pampered, relaxing, and rejuvenating experience they are seeking. You will be responsible for booking appointments, greeting guests upon arrival, and esctoring guests to treatment areas. You will also use your knowledge to provide information about spa services, treatments, and products. Suncadia is a premier all-season resort, tucked away on the sunny slopes of the Cascade mountains and offers guests three distinctive choices in hotel, Inn and private home accommodations. With more than 6,000 acres of forested mountain landscape, Suncadia features 40+ miles of hiking and biking trails, thirty-six holes of golf, a luxury spa, and the 2.2 million-acre Wenatchee Washington National Forest right next door. Plus, unparalleled activities like outdoor concerts, fine dining, swimming, and more.
Requirements
- Must be detail oriented and have excellent communication skills
- Previous customer service and cash handling experience required
Nice To Haves
- Previous experience in the spa or salon industry preferred
- Industry related certifications or education a plus
Responsibilities
- Answer telephones in friendly and courteous manner, providing information, schedule appointments and taking the necessary notes
- Complete payment transactions prior or post a guests spa/salon treatment
- Assist in the professional and clean image of all spa and surrounding facilities
- Communicate all necessary guest information, allergies, and request to the appropriate service provider
Benefits
- medical
- dental
- vision
- 401k (with a company match!)
- 2-weeks of PTO
- holiday pay
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
