Receptionist Spa Front Desk Spa Durant Casino
Choctaw Nation of Oklahoma•Durant, OK
•Onsite
About The Position
The Spa Front Desk answers phone calls promptly, greet every guest in a welcoming manner, and assist guests with questions regarding spa services and products to ensure the “Choctaw Experience” for members and guests by maintaining the Choctaw Brand Standards.
Requirements
- Efficient and able to handle a variety of tasks simultaneously.
- Excellent verbal and written skills.
- Enthusiastic, and motivational.
- Previous cash handling and customer service experience.
Responsibilities
- Receive payments for goods and services and account for the money. Reconcile daily sales, deposits, and receipts, when applicable.
- Submit all paperwork and financial reporting following Choctaw policy.
- Develop and maintain accurate department maintenance procedures and checklists through routine preventative repair.
- Maintain a monthly inventory of supplies and products, when applicable.
- Become knowledgeable about the facility and its amenities to communicate with members or guests.
- Greet each guest with a smile and direct eye contact.
- Assist members and guests by offering to make reservations, find directions, look up phone numbers.
- Use time throughout shift by checking equipment, locker rooms, gift shop stocks, inventory. Ensure coverage when it’s necessary to leave the area.
- Inform co-worker(s) of important information at the end of the shift. Maintain and update staff communication book.
- Inform facility manager of any member, guest, or facility issues.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
