Spa Coordinator-Part Time (Harrah's Ak-Chin Casino)

Caesars Entertainment • Maricopa, AZ

2d • Onsite

About The Position

Responsible for maintaining the reception, lounge and retail areas of the Spa as well as making sure treatment rooms are operational, while providing a positive and friendly attitude. Proficient with scheduling, inventory, opening/closing duties answering phones, check-in and out of appointments while partaking in genuine interactions that provide the highest level of guest service.

Requirements

• High school diploma or equivalent.
• 1-2 years Reception desk and/or salon/spa experience.
• Poses the ability to work in a fast-paced environment while maintaining enthusiasm and excellent customer skills.
• Must be multitask oriented.
• Mut be extremely reliable
• Must be detail oriented, friendly, outgoing and have excellent communication skills.
• Must be able to tolerate a close-knit environment with constant co-work involvement
• Must be able to work well with others and as a team.
• Able to lift up to 20 lbs.
• Able to stand for a long period of time (up to an average 8-hour shift).

Nice To Haves

• Proficient with scheduling, inventory, opening/closing duties answering phones, check-in and out of appointments while partaking in genuine interactions that provide the highest level of guest service.
• Candidate must demonstrate computer knowledge with proficiency in Excel, Word, Microsoft office and outlook.

Responsibilities

• Offer the highest level of personalized service while maintaining a positive, enthusiastic, helpful, and professional attitude with all guests and team members.
• Initiate and engage in conversations in a professional and friendly manner.
• The ability to work in a fast paced and multi-task-oriented environment.
• Be able to schedule appointments with accuracy and in a timely manner in person and over the phone.
• Handles the computer booking system and all cash handling procedures with accuracy and ease.
• Answer phones promptly and friendly.
• Work well under pressure and handle multiple guests at one time.
• Knowledge of all spa treatments, salon services and retail items with the intent to suggest service offerings to best tailor the client’s needs
• The ability to suggest, sell, and provide detailed descriptions of spa services and retail items
• Maintain bar levels and stock retail times, spa brochures and office supplies
• Responsible for training new staff members
• Ability to work unsupervised and have confidence in decision making
• Prepare purchase orders and ability to receive deliveries
• Ability to step in as a lead in the absence of the manager
• Assist manager with inventory
• Perform other tasks as assigned by Manager
• Other duties as assigned

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED