Spa Coordinator (Part-Time)

Four Seasons•Minneapolis, MN

4d•Onsite

About The Position

Four Seasons Hotel Minneapolis seeks a Spa Coordinator to join their talented team. This role is pivotal in ensuring the smooth operation of the luxurious spa facility. The Spa Coordinator serves as the primary point of contact for guests, managing spa reservations, coordinating spa services, and providing exceptional customer service to enhance the overall guest experience. The role requires strong organizational skills, attention to detail, and a passion for hospitality to maintain the Four Seasons’ reputation for excellence in service and wellness.

Requirements

Reading, writing and oral proficiency in the English language
Superior communication and organizational skills
Previous hotel and computer knowledge preferred
Great and honest smile
High grooming standards
2 years experience on a similar position
High School Degree or equivalent
Valid work authorization for the U.S.

Responsibilities

Provide a warm and professional welcome to guests, ensuring an exceptional experience from arrival to departure
Manage reservations and efficiently schedule spa treatments, maximizing availability for guests
Be knowledgeable about all spa services, treatments, and products, confidently advising guests on their choices
Handle guest inquiries via phone, email, and in person, ensuring prompt and professional responses
Maintain cleanliness and organization of the spa reception area
Process payments and manage billing accurately
Collaborate with the spa team to ensure seamless daily operations and an outstanding guest experience

Benefits

Competitive compensation packages
Comprehensive health and vision insurance (Available to Full-Time employees only)
Discovery nights at Four Seasons Properties around the globe
Holiday and vacation pay (Available to Full-Time employees only)
Daily meals inspired by award-winning chefs
Uniforms and uniform care
Sick pay, disability coverage and life insurance (Available to Full-Time employees only)
Parking discounts
Staff lounge and cafeteria space with city view
Up to eight weeks of parental leave pay (Available to Full-Time employees only)
Fur baby insurance
401(k) retirement plan
Discounted accommodations at Four Seasons properties worldwide
Dental coverage available at a discounted rate (Available to Full-Time employees only)