Spa Coordinator - South Coast Plaza

Nordstrom•Costa Mesa, CA

3d•Onsite

About The Position

The ideal client coordinator is personable, organized and committed to providing outstanding customer service every day. A day in the life… Greet clients as they check in to Spa Nordstrom and make them feel welcome Answer telephone calls and help customers schedule appointments for the right services, based on their expressed individual needs Attend to client needs and answer client questions Ability to communicate clearly and professionally with clients and coworkers Strong organizational and written communication skills Use product knowledge to help serve customers with questions about retail products

Requirements

Ability to communicate clearly and professionally with clients and coworkers
Strong organizational and written communication skills
Detail oriented and strong problem-solving skills
Ability to work as a team player in a fast-paced environment, handling multiple priorities and quickly learning new procedures
Strong computer proficiency and comfortable learning new computer applications

Responsibilities

Greet clients as they check in to Spa Nordstrom and make them feel welcome
Answer telephone calls and help customers schedule appointments for the right services, based on their expressed individual needs
Attend to client needs and answer client questions
Use product knowledge to help serve customers with questions about retail products