Spa Concierge

Four Seasons Hotels and Resorts • Boston, MA

6d • $31 • Onsite

About The Position

Four Seasons Hotel One Dalton Street, Boston is seeking a full-time Spa Concierge to join its Spa team. The role focuses on welcoming and assisting spa guests, arranging appointments, and providing efficient, courteous, and professional service. The Spa Concierge also helps maintain the cleanliness and standards of the locker rooms, workout and pool areas, and supports retail sales and inventory. The role requires schedule flexibility, including weekdays, weekends, evenings, nights, and holidays.

Requirements

• Positive attitude and willingness to learn.
• Ability to read, write, and speak English proficiently.
• Physical mobility to lift, walk, bend, and move objects weighing up to 50 pounds.
• Ability to work a flexible schedule, including weekdays, weekends, evenings, nights, and holidays.

Nice To Haves

• Knowledge of Spa Coordinator operations.
• Good communication skills.
• One year of experience preferred.

Responsibilities

• Greet guests and facilitate their arrival and departure in the spa.
• Arrange spa appointments while welcoming and accommodating guests.
• Respond to interactions efficiently, courteously, and professionally to support guest satisfaction and comfort.
• Maintain cleanliness, set-ups, and spa standards in locker rooms, workout areas, and pool areas.
• Handle guest interactions with hospitality and professionalism, accommodate special requests when possible, and assist with inquiries about spa services.
• Assist guests with retail merchandise sales and help with inventory and stocking retail items.

Benefits

• Zero-cost medical, dental, and vision insurance for employees and eligible dependents after 30 days.
• Complimentary life insurance.
• Matched 401(k) retirement plan after one year.
• Employee travel program after six months.
• Complimentary daily employee meals.
• Discounted parking and public transportation.
• Complimentary laundry.
• Paid time off, holidays, personal days, and floating holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed