Spa Concierge (Part-Time)

PCH Hotels & Resorts • Florence, AL

7d • Onsite

About The Position

At the Renaissance Shoals Resort & Spa, we pride ourselves on delivering unparalleled service in a stunning environment. We are looking for an detail-oriented, guest-focused Spa Concierge to join our team. You'll play a key role in delivering an unforgettable experience for our guests, combining luxury, relaxation, and impeccable service ensuring every guest enjoys a seamless, rejuvenating visit. With our world-class amenities and serene environment, you'll create a welcoming atmosphere that enhances the overall guest experience.

Requirements

• Detail-oriented
• Guest-focused

Responsibilities

• Personalize the Guest Experience: Create memorable, tailored experiences. Greet guests warmly, offer beverages, and provide clear information on spa services, treatments, and activities to help them make informed decisions.
• Keep Things Running Smoothly: Schedule spa appointments, communicate modifications to treatment staff, and manage guest needs.
• Attention to Detail & Organization: Maintain organized records, manage guest schedules, and keep workstations and staff areas clean, ensuring a professional environment at all times.

Benefits

• 401(k) with Company Match
• Exclusive Discounts on hotel stays, dining, golf, and retail at PCH properties and globally through Marriott
• Opportunities for Growth
• Employee Recognition programs
• Fun Work Environment

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed