Spa Cashier - Spa

Hard Rock Hotel & Casino Ottawa • Tampa, FL

6d • Onsite

About The Position

This role is responsible for responding to customer inquiries and complaints, scheduling guest appointments, maintaining client databases and updating profiles, coordinating facility schedules to maximize usage and efficiency, reviewing and coordinating information for service providers, and performing stocking and retail related duties. The position requires excellent interpersonal and basic mathematical skills, comfort working with computers in a fast-paced and regulated environment, and a willingness to assist with guest requests professionally and proactively.

Requirements

• High School diploma, GED, or equivalent required
• Must have excellent interpersonal skills
• Must have basic mathematical skills and cash handling skills
• Must be comfortable working with computers in a highly energetic and regulated environment
• Must be willing to assist with any Guest requests in a consummately professional, positive, and proactive manner

Nice To Haves

• Previous Guest service experience in a Spa, Retail, or similar environment preferred

Responsibilities

• Responds to customer inquiries and complaints
• Schedules guest appointments
• Maintains client databases and updating profiles
• Coordinates facility schedules to maximize usage and efficiency
• Reviews and coordinates information for service providers
• Maintains and/or edits client profiles
• Performs stocking and retail related duties

Benefits

• Comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED