Spa - Spa Attendant | Seasonal

Omni Hotels & Resorts•San Antonio, TX

1d•Onsite

About The Position

The Spa Attendant is responsible for maintaining cleanliness throughout the Spa and Fitness Center while providing superior guest service in an environment of relaxation and comfort. The Mokara Hotel & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Mokara Hotel & Spa may be your perfect match.

Requirements

Must be able to communicate effectively in a professional business environment
Ability to accurately and efficiently input information into computer systems
Ability to prioritize, organize and follow up all responsibilities
Ability to work a flexible schedule to include nights, weekends and holidays
Ability to stand for an 8 hour shift
Previous customer service experience
Ability to lift, carry, push, pull 30 lbs

Responsibilities

Follow Forbes Standards when delivering customer service
Prepares treatment rooms and spaces for guest arrival, including cleaning, sanitation, stocking/restocking supplies, and replacing linen
Greets guests, providing information and directions as necessary
Instructs guests where they may change and/or dress for treatments and amenities
Maintain locker room in sanitary and safe condition to include shower areas, vanities and amenities
Maintain all guest lounge and deck areas in neat and sanitary condition
Assist with the maintenance and cleanliness of the Rooftop Café Outlet as necessary to ensure neat and clean conditions
Ensure that guests are properly checked in and out of lockers as necessary
Participates in periodic product inventory as directed
Conducts tours of the spa and related facilities